FAQ

Returns are accepted within 30 days of the ship date. Please be aware that returns for refund are permitted ONLY if item(s) received is (are) damaged, defective, or incorrect; item(s) MUST be unused and unaltered with packaging intact. Your refund won't be given until we receive the item(s). Please return item to us in its original condition through USPS services. Once the item is received in its original condition to us a refund will be issued. Return shipping and handling fees are customer responsibility. We regret that we are unable to refund the original shipping fee unless the return is the result of a defective product.For sanitary reasons once opened our items cannot be resold.

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• Any item(s) that is returned more then 30 days after purchase date will not be accepted.

• Any open or used product cannot be exchanged or refunded.

Here's how to easily return your item(s):

Please contact customer support for instructions on the return process.

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MAIL RETURNS TO:

Damaged/ Defective/ Wrong Product:

If you receive a damaged, defective, or wrong item(s) in your order please contact customer service (HERE) and we will help you replace the item. Once damaged, defective or wrong item(s) have been received we will quickly send out your replacement item.

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REFUNDS:

Please allow 2-3 weeks from receipt of return to us for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.